Last updated: September 14, 2026

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number and any details you share when you contact us, write a review, or enquire about our services.

2. How We Use Your Information

We use the information we collect to respond to your enquiries, improve our services, personalise your experience, and keep you informed about offers and updates from our hotel.

To respond to your questions and requests
To improve our website and guest services
To send you offers and updates you have opted in to receive
To ensure the safety and security of our services

3. Information Sharing

We do not sell, trade or rent your personal information to third parties. We may share limited information with service providers who assist us in operating our website or serving you, and we require them to keep your information secure.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for the latest information about our privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at Shri Shiv Krishna Dham Vrindavan — info@grandhorizon.com